Watch Intro Video

What Will This Course Teach You?

Course curriculum

  • 1

    QC KPIs Course Lesson Plan

    • Full Course Lesson Plan
  • 2

    Welcome to the QC KPIs Course!

    • Welcome to the QC KPIs Course!
    • QC KPIs- Full Course Workbook
    • QC Quick Survey!
  • 3

    Lesson #1: Why do goals need measures?

    • How will you know if you've succeeded or failed?
    • Introduction to the Balanced Scorecard framework.
  • 4

    Lesson #2: Getting started with categories

    • Identify the key goal categories for your business.
  • 5

    Lesson #3: Applying constraints to your categories.

    • Understanding The 4 Sections of Each Category
    • Objectives Section: How To Set Good Objectives
    • Measurements Section: How to Develop Good Measurements
    • Halfway Point ☝Quiz
  • 6

    Lesson # 4: Constraints Continued

    • Adding Targets to Each Measurement
    • Developing Initiatives For Each Target
  • 7

    Lesson # 5: Recap & Next Steps

    • Blazing Fast Recap + Bonus!